Our organisation has been at the heart of providing support to the borough of Haringey since approximately 1966. The Town's Clerk's Department was in charge of the Advice Department .
At the beginning of 1968, Haringey had two advice Bureaux; Hornsey and Tottenham. Tottenham was located at the old Tottenham Library in the High Road, long since demolished and replaced with flats. Each of the bureaux was staffed by an advice officer and an assistant advice officer.
The responsibility of the advice service was then taken over by the newly formed department of Housing and Community Services and staff numbers increased over time.
In 1974 the Turnpike Lane bureau was established following the problems in Cyprus. It was funded by local authority and government sources to include language subsidies. Wood Green advice bureau was also established in 1975 and was based at Civic Centre, Wood Green.
Over the years the service developed and staff numbers continued to increased. Language advisers were employed, such as Turkish speakers, Greek speakers and Bengali speakers. The local authority also employed two paid full time interpreters to meet the needs of the community.
Projects were developed: LSC Immigration and Benefits for many years. Homes for
Haringey, Children's Centres, Health hubs, Disability First, Mental Health
outreach at St. Ann's and Canning Crescent.
Reaping the Benefits was also
one of the projects undertaken and proved very successful. HIV and Aids
project was a more recent project and housing [dealing with bedroom tax
mainly when it was first introduced].
During the 80's we commenced sessions at some of the community centres, such
as Cypriot community centre in Wood Green, the Women's Centre in Wightman Road. Home visits were provided for the most vulnerable and elderly clients.
In more recent times Lottery funded projects like MoneyWise Haringey and Crutch Haringey have seen our offer broaden to practical solutions for local residents living in financial hardship.
Whilst the Pound Advice service delivered for L&Q tenants, Haringey's EU Settled Status Scheme with Bridge Renewal Trust and the Windrush Compensation Scheme have enabled us to support yet more people living in the borough.
The Information, Advice and Guidance contract with Haringey Council and Universal Credit: Help to Claim project with the Department for Work and Pensions form the basis of much our work at present.
Via the Crutch Haringey project, we have been heavily involved in the design, development and delivery of the Tottenham Foodbank alongside Freedoms Ark UK and the Trussell Trust.