Research & Campaigns

Citizens Advice helped 2.7 million people last year. There were also 43 million visits to our online advice pages.

We use this unparalleled evidence from the people we help to try and fix the underlying causes of people's problems.

We’re also the statutory consumer watchdog for the energy and post industries, meaning we advocate on behalf of consumers in these markets.


What should we be focusing on? We want to hear from you on the issues you have been facing that you think we need to know about.

National Campaigns

You can access a list of the current national campaigns we are supporting here.