#windrushscheme

Under the Windrush Scheme you can apply for the necessary documentation for free. You may also be able to apply for British citizenship for free.

Who is eligible for support?

Eligibility

You can apply for the scheme if:

  • you’ve had losses because you could not prove your right to stay in the UK

  • you’ve had losses because you’re the partner, child, brother, sister or parent of someone who could not prove their right to stay in the UK

  • you represent the estate of someone who had losses because they could not prove their right to stay in the UK

If you are applying for yourself (a ‘primary claimant’)

You can apply if one of the following is true:

  • you came to the UK from a Commonwealth country before 1973

  • your parents or grandparents came to the UK from a Commonwealth country before 1973

  • you came to the UK from any country before 31 December 1988 and are now settled here

You’ll need to show that you suffered losses because you could not prove your right to stay in the UK.

Read Primary claimant: Windrush compensation claim guidance for details of the evidence you will need to provide.

If you are applying as a close family member

You must show that you experienced a loss because a close family member could not prove that they had a right to live in the UK.

The family member must be your partner, parent, child, brother or sister. They do not need to have made a claim, but they must be or have been eligible.

Read Close family member: Windrush compensation claim guidance for details of the evidence you will need to provide.

If you are under 18, you need a parent or guardian to submit the claim on your behalf.

If you are applying as representative of an estate

You must show that the person who died:

  • would have been eligible for the scheme as a primary claimant

  • suffered losses because they were unable to prove that they had a right to live in the UK.

Read Representative of an estate: Windrush compensation claim guidance for more details.

How to apply

If you are applying from within the UK, you must print and complete the paper form Windrush scheme application form (UK) (PDF, 478KB, 20 pages). If you need a physical copy of the form posted to you contact the Windrush Helpline.

As part of our operating processes the Windrush Helpline may contact individuals by telephone, email or letter for a variety of reasons. We will only ask for identity documentation if you have applied under either the Windrush Scheme or the Windrush Compensation Scheme.

 

If you have questions or concerns about an approach for information received please call our helpline who will be happy to advise.

 

If you are applying from outside the UK you must use the online application form.

The Windrush Helpline

The Windrush Helpline can offer support and guidance to individuals on the Windrush Scheme and how to apply.

The Windrush Helpline can also help vulnerable people or those who need additional support.

Contact the Windrush Helpline

Telephone: 0800 678 1925 (freephone)

Monday to Friday, 9am to 5pm Saturday and Sunday, 10am to 3pm

Outside of the helpline opening hours, you can leave a message to ask for your call to be returned at a more convenient time.

Email: commonwealthtaskforce@homeoffice.gov.uk

If you are overseas, you can email the Windrush Helpline and ask them to call you back.

How we can help

We are registered with the Home Office to support applicants living, working or studying in Haringey. 

Clients who call the Windrush Helpline will then be filtered to an organisation local to them who can provide support.

Telephone: 0800 678 1925 (freephone)

Monday to Friday, 9am to 5pm Saturday and Sunday, 10am to 3pm

Outside of the helpline opening hours, you can leave a message to ask for your call to be returned at a more convenient time.

Email: commonwealthtaskforce@homeoffice.gov.uk

website_PNG_white_Haringey.png

Citizens Advice Haringey

20E Waltheof Gardens

Tottenham

London N17 7DN

Advice Line: 0300 330 1187*

General Enquiries: 0203 872 5840

 

 

*calls charged at a local rate

 

socialmedia_facebook_reversed.png
socialmedia_twitter_reversed.png
socialmedia_instagram_reversed.png
socialmedia_youtube_reversed.png
socialmedia_linkedin_reversed.png

Citizens Advice Haringey, an operating name of Haringey Citizens Advice Bureaux (Charity Registration Number 1069301, Company limited by guarantee, Registered Number 03501846 England, Authorised and Regulated by the Financial Conduct Authority FRN: 617623